Diary of a Treatment Co-ordinator

DIARY OF_A_TCOAnother fulfilling day at the practice today! I had three new patients booked in with myself and the Dentist this afternoon and was looking forward to meeting them, particularly the last patient of the day.

This lovely lady phoned the practice last week at around 5.15pm, 15 minutes before home time and I spent about 40 minutes on the phone to her.

Read more ...

The role of a dental nurse

Dental Nurse_in_surgeryA Dental Nurse assists the Dentist in all aspects of patient care and also supports other members of the dental team. A Dental Nurse mainly works in surgery assisting the Dentist but can often work on reception and participate in administrative duties too. It is the duty of the Dental Nurse to:

Read more ...

Dental Nurses: How to write patient notes


iStock_000001396022XSmallPatients’ notes are a legal document. Dental nurses therefore have a responsibility to make these records as accurate and detailed as possible so that all relevant information is present and correct.

Read more ...

Good Patient Communication and Rapport-Building Skills.

iStock_000006258804XSmallCommunicating well with patients is vital in Dentistry and benefits both the patient and the Dental Nurse. The patient because they will feel genuinely cared for and understood and the Dental Nurse because she will feel fulfilled and satisfied with her performance.
 
Examples in which good communications are absolutely necessary:
 
Explaining treatment and gaining consent.
Read more ...

What is HTM 01-05 and why is it important?

HTM 01/05 is a document that has been released by the Department of Health and is to be used as guidance in relation to Decontamination in the Dental Practice.

The aims and objections of HTM 01/05 are:

Read more ...
Page 48 of 50

Level 3 Reception Course April 22nd

nebdn level 4 fluoride varnish application

DNN diploma banner

BrightBites Sponsor Box New