1. Who We Are
Dental Nurse Network Ltd ("we", "us", "our") is a UK-based dental training company and professional community. We are registered in England and Wales (company number 08094434) with our registered office at Platf9rm Church Road, Hove Town Hall, Hove, England, BN3 2AF.
We are registered with the Information Commissioner's Office (ICO) under registration number Z367219.
For any questions about this privacy policy or how we handle your data, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it..
2. What Data We Collect
We may collect and process the following personal data: identity data (your name, date of birth, and professional qualifications), contact data (your email address, telephone number, and postal address), account data (your username, password, and account preferences), course data (enrolment records, assessment results, certificates, and CPD records), technical data (IP address, browser type, and device information collected through cookies when you visit our website), and communication data (records of correspondence between you and us, including emails and support queries).
3. How We Collect Your Data
We collect your data when you register on our website at dentalnursenetwork.com, enrol on one of our courses through our e-learning platform, subscribe to our newsletter or opt in to receive communications from us, complete a lead form or enquiry form requesting information about our courses, or contact us by email, phone, or through our website.
We do not purchase or rent email lists. All contacts are sourced through voluntary opt-in.
4. How We Use Your Data
We use your personal data for the following purposes and on the following lawful bases under the UK GDPR:
To deliver our courses and manage your student account (contractual necessity): this includes providing access to course materials, recording your progress, issuing certificates, and maintaining your CPD records.
To send you our newsletter and information about free CPD opportunities (consent): you can withdraw your consent at any time by clicking the unsubscribe link in any email or by contacting us.
To send you information about our courses and services (legitimate interest): we may contact you about courses and services that are relevant to your professional development. You can opt out at any time.
To respond to your enquiries and provide support (contractual necessity and legitimate interest).
To comply with our legal and regulatory obligations (legal obligation): including maintaining student records as required by examining bodies.
5. Who We Share Your Data With
We do not sell your personal data to third parties. We may share your data with the following parties where necessary:
The National Examining Board for Dental Nurses (NEBDN): if you are enrolled on an NEBDN-accredited course, we are required to share your information with NEBDN for examination and certification purposes.
Our service providers: we use third-party platforms to deliver our services, including our e-learning platform for course delivery, our customer relationship management system for managing student communications, and our email service provider for sending newsletters and course updates. These providers process your data on our behalf and are contractually required to keep your data secure and to use it only for the purposes we specify.
We will also disclose your data if required to do so by law or in response to a valid legal request.
6. How We Store and Protect Your Data
Your data is stored securely within our systems and those of our service providers. We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or destruction.
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. Specifically: student records (including course enrolments, assessment results, and certificates) are retained for a minimum of 7 years after your last enrolment, in line with professional and regulatory requirements; newsletter subscriber data is retained until you unsubscribe or request deletion; enquiry and lead form data is retained for up to 2 years from the date of your enquiry, unless you enrol on a course or subscribe to our communications; and website usage data collected through cookies is retained in accordance with our cookie policy (see section 9 below).
7. Your Rights
Under the UK GDPR, you have the following rights: the right of access (you can request a copy of the personal data we hold about you), the right to rectification (you can ask us to correct any inaccurate or incomplete data), the right to erasure (you can ask us to delete your data in certain circumstances), the right to restrict processing (you can ask us to limit how we use your data), the right to data portability (you can request your data in a commonly used, machine-readable format), the right to object (you can object to our processing of your data where we rely on legitimate interest as our lawful basis), and the right to withdraw consent (where we process your data based on consent, such as newsletter communications, you can withdraw that consent at any time).
To exercise any of these rights, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.. We will respond to your request within one month.
If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.
8. Marketing Communications
We may send you marketing communications about our courses, free CPD opportunities, and services where you have opted in to receive them or where we have a legitimate interest in doing so.
You can opt out of marketing communications at any time by clicking the unsubscribe link in any email we send you, emailing us at This email address is being protected from spambots. You need JavaScript enabled to view it., or contacting us by phone.
Opting out of marketing communications will not affect any service-related emails we need to send you in connection with your course enrolment or account.
9. Cookies
Our website uses cookies to improve your experience and help us understand how visitors use our site.
Essential cookies: these are necessary for the website to function and cannot be switched off. They include cookies that enable you to log in to your account and access course materials.
Analytics cookies: these collect anonymous information about how visitors use our website, such as which pages are visited most often. We use this information to improve our website. These cookies do not identify you personally.
You can manage your cookie preferences through your browser settings. You can set your browser to block or alert you about cookies, but some parts of our website may not function properly if you do so. For more information about cookies, visit allaboutcookies.org.
10. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this privacy policy or wish to exercise your data rights, please contact us:
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Website: dentalnursenetwork.com
Postal address: Dental Nurse Network Ltd, 20-22 Wenlock Road, London, N1 7GU
