Refund, Cancellation and Extension Policy

Online CPD

Online Verifiable Continuing Professional Development (CPD) Courses: Terms and Conditions

1) The course, course material and resources will be available from the start date specified in the course information once enrolment and payment have been processed. All course due dates and end dates are specified in the course information. After the course end date, access to information and resources for the course will no longer be available.

2) To extend your subscription to Online Verifiable CPD courses, the following are available:

a) A one (1)-month subscription extension at the cost of 20% of your subscription fee.

b) A three (3)-month subscription extension at the cost of 50% of your subscription fee.

3) If you wish to unenrol for any reason, the following policies apply at the discretion of Dental Nurse Network: 

a) Within the first 30 days of enrolment, if you have completed one hour of verifiable CPD (one topic) or less, a full refund of fees will be granted.

b) If you have been enrolled for 31 days or longer, regardless of the number of CPD hours completed, no refund of any fees will be granted.

(If you feel you have an exceptional circumstance leading to a need to unenrol during this time, the policy may not apply; please contact This email address is being protected from spambots. You need JavaScript enabled to view it..)

4) If you have any concerns over the course material, have a complaint, or feel improvements can be made to the Online CPD courses, please feel free to contact This email address is being protected from spambots. You need JavaScript enabled to view it.

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