• Format: online, self-paced
• Average completion time: 1 month
• Number of Learning Units: 10
• CPD Hours: 10 hours
• Guided Learning Hours: Average of 20 hours (depending on the learner's speed)

Modules/Units

• Unit 1: Introduction to Dental Treatments
• Unit 2: Introduction to Dental Charting
• Unit 3: Patient Confidentiality and Consent
• Unit 4: Complaints and Conflict Handling
• Unit 5: Effective communication
• Unit 6: Written correspondence
• Unit 7: Telephone manner
• Unit 8: Dental Computer Systems
• Unit 9: Diary Management
• Unit 10: Follow-Up

• Unit Quiz: One multiple choice quiz per unit
• Final Assessment: No final assessment

• Drop-In Sessions: Optional drop-in support session classes available.
• One-to-One Support: One-to-one tutor support is easily accessible by email, telephone, or Zoom.

Key Qualifications:

• Dental Hygienist and Therapist
• Dental Nurse
• Level 7 Diploma in Strategic Leadership and Management
• Level 5 Diploma in Education
• Level 4 Quality Assurance
• Level 3 Assessor
• Diploma in Mentorship and Coaching

The role of the assessor is to mark your assessments and give you feedback.

• Full payment: £100.00 inc. VAT
• Payment Plan (3 months, total £120.00): 07 September 2026: £40.00 (Non-refundable deposit), 07 October 2026: £40.00, 07 November 2026: £40.00
• Multiple Applicant Discounts: Two applicants: 5% discount | Three applicants: 10% discount | Four or more applicants: 15% discount
• Multiple Course Discounts: Two courses: 5% discount | Three courses: 10% discount | Four or more courses: 15% discount