Dental Nurse CPD, Courses & Inspiration

Personal Development Plan

My field of practice

Full Name:

GDC Number: NULL

My registrant title(s) and cycle period:	My work setting(s):	Any additional roles, qualifications or professional interests:	My patient population:
List each title you are registered under, your cycle period and total hours needed.	What is your place(s) of work and its environment? Different settings may require you to undertake certain roles and skills.	Do you have additional roles, qualifications, specialties or areas of focus/interest? Do any of these need continual learning or maintenance?	What are the oral health and management needs of patients in your care? Does this change across your work settings?

My personal development plan

What do I need to learn or maintain for this cycle?	How does this relate to my field of practice?	Which development outcome does it link to?	What benefit will this have to my work?	How will I meet this learning or maintenance need?	When will I complete the activity?
What skills or knowledge have you identified that need developing or maintaining? Are there any gaps that need addressing?	Why have you identified this, how does it relate to your daily job, patients or tasks?	A, B, C or D ( see development outcomes here)	How will CPD activity in this area help you to maintain or improve your daily work and/or care for patients?	What activities could you do to help meet your learning and maintenance needs?	What are your target dates for review and completion?

How to post on the forum

post-on-forum-new

How to access your CPD certificates

How-to-access-your-certificates-new

DNN Feedback

Please tell how we can improve The Dental Nurse Network..

Set up by Dental Nurses for Dental Nurses!

Our Mission

Dental Nurse Network (DNN) was set up to inspire and encourage dental nurses to develop their skills and further their careers. We are committed to providing ethical, affordable and flexible high-quality education led by teachers who are experienced, passionate and qualified in their field.

Who We Are

We are a team of dental care professionals – mostly dental nurses, dental therapists and dental hygienists – who work together to provide resources and training for dental nurses across the UK. We all value ethical education practices and are continuously updating our qualifications to ensure we are offering the best support, resources and services.

Opportunities

We create opportunities for nurses with additional qualifications to work with us and gain experience and extra income. We have a team of registered dental care professionals who write up-to-date, relevant content for us. They also teach, both online and in classroom settings, which allows them to gain valuable experience and enjoy generous rates of pay.

Our Values

At DNN, we value ethical practices and excellence.

We provide excellent support services for all our courses and are constantly looking for ways to improve our support services and overall learning experience.

We Care

DNN was set up by dental nurses, for dental nurses. That means we know what it’s like to work in the industry. We’ve experienced the highs and the lows, and we know the issues we all face every day. This means we’re particularly passionate about the fair treatment of dental nurses. We believe that by empowering our members with knowledge and education, we can make progress towards being regarded as professional and valued members of the dental team.

We Support

Dental Nurse Network has partnered with Dentaid's BrightBites oral health initiative, sponsoring over a thousand children per year.

BrightBites is an educational resource with lesson plans and experiments aimed at teaching children about their teeth. Volunteers visit schools to deliver a presentation that covers toothbrushing, sugar awareness and the importance of regular dental check ups. All the children receive a leaflet, toothbrushing chart, toothbrush and toothpaste. This is complemented by resources and lesson plans for teachers, which include experiments and classroom activities.

We also support other charities including Mercy Ships who provide oral health care to those in desperate need of help and A21 Campaign. The A21 Campaign is an anti-trafficking charity. There are more slaves in the world today than at any other time in human history. The A21 Campaign:

prevents human trafficking through awareness and education;
protects victims of human trafficking through restoration programmes;
pursues justice by prosecuting human traffickers;
partners with people just like you to fight for freedom together.

Our Partnerships

We work with Henry Schein Dental and Medicruit. Both companies share similar ethical values, and Henry Schein has been particularly supportive of dental nurse empowerment and development.

Our Sponsors

LOGO HS

http://www.henryschein.co.uk

http://www.soeidental.com

http://gb.a-dec.com/en/

https://www.ormco.com

pp-header

https://www.practiceplan.co.uk

http://www.gceurope.com

Who we sponsor:

A21 Counter human trafficking

Bridge2Aid

Unicef

Refund, Cancellation and Extension Policy

Distance Learning Courses

Distance Learning Courses: Terms and Conditions

(Updated 25/04/24. Our terms now include Re-enrolment fees.)

1) The course, course material and resources are available from the start date specified in the course information once enrolment and payment have been processed. All course due dates and end dates are specified in the course information. After the course end date, access to information and resources for the course will no longer be available.

2) To extend your access to the courses, the following are available:

a) Grace Periods and Extenuating Circumstances:

We give a maximum free grace period of one month for the following courses: Level 3 Dental Management, Level 3 Dental Reception, Level 3 IPC Lead, Level 3 Dental Nurse Lead, Level 2 Patient Care Coordination, Level 2 IPC Lead, Impression-Taking, Fluoride Varnish Application, Plaque Indices, and Oral Health Promotion.

We give a maximum free grace period of one week for the following courses: Certificate in Dental Management.

Please note that NEBDN courses have separate terms and conditions.

If you feel you have an extenuating circumstance and would like to request a further extension, please email This email address is being protected from spambots. You need JavaScript enabled to view it..

Extenuating circumstances could include:

Physical sickness where time has been taken off work;
Mental health conditions where time has been taken off work;
Bereavement;
Other reasons which necessitate time off work.

b) Extension Fees

If you do not have an extenuating circumstances and have already used up your grace period allowance (see above), the following fees apply:

A one (1)-month extension:

The extension start date starts from the date of the course expiry.

Level 3 Certificate in Dental Practice Management	APPLY
Level 3 Certificate in Dental Reception	APPLY
Level 3 Dental Nurse Lead	APPLY
Level 3 IPC Lead	APPLY
Level 2 and 3 IPC Lead	APPLY
Level 3 Certificate in Oral Health Promotion	APPLY
Level 2 IPC Lead	APPLY
Level 2 Patient Care Coordination	APPLY
Certificate in Dental Practice Management	APPLY
Impression-Taking	APPLY
Fluoride Varnish Application	APPLY
Plaque Indices	APPLY

A three (3)-month subscription extension:

This is available at a cost of 40% of the course fee. To apply for a three-month extension, please email This email address is being protected from spambots. You need JavaScript enabled to view it..

3) If you wish to unenrol for any reason, the following policies apply at the discretion of Dental Nurse Network:

a) Over 30 days before the course start date, a full refund of all fees will be granted.

b) 15–29 days before the course start date, a refund will be granted amounting to half the course fees paid.

c) 14 days or less before the course start date, no refund of any fees will be granted.

(If you feel you have an exceptional circumstance leading to a need to unenrol during this time, the policy may not apply; please email This email address is being protected from spambots. You need JavaScript enabled to view it..)

4) Re-enrolment

In certain circumstances, learners may find it necessary to take a temporary break from their studies, unrelated to extenuating circumstances. Should this occur, students have the option to re-enrol in their courses at a later time. The re-enrolment fee for such cases will be set at 50% of the course fee as it stands at the time of re-enrolment. Upon re-enrolment, students will be enrolled onto the next available course start date. Re-enrolment must be within 5 years of the original enrolment date, otherwise full fees apply.

Re-enrolment fees do not cover NEBDN fees. NEBDN fees must be paid separately, in addition to re-enrolment fees.

5) If you have any concerns over the course material, have a complaint, or feel improvements can be made to the E-Learning Certificate of Competency courses, please feel free to email This email address is being protected from spambots. You need JavaScript enabled to view it..

Online CPD

Online Verifiable Continuing Professional Development (CPD) Courses: Terms and Conditions

1) The course, course material and resources will be available from the start date specified in the course information once enrolment and payment have been processed. All course due dates and end dates are specified in the course information. After the course end date, access to information and resources for the course will no longer be available.

2) To extend your subscription to Online Verifiable CPD courses, the following are available:

a) A one (1)-month subscription extension at the cost of 20% of your subscription fee.

b) A three (3)-month subscription extension at the cost of 40% of your subscription fee.

3) If you wish to unenrol for any reason, the following policies apply at the discretion of Dental Nurse Network:

a) Within the first 30 days of enrolment, if you have completed one hour of verifiable CPD (one topic) or less, a full refund of fees will be granted.

b) If you have been enrolled for 31 days or longer, regardless of the number of CPD hours completed, no refund of any fees will be granted.

(If you feel you have an exceptional circumstance leading to a need to unenrol during this time, the policy may not apply; please contact This email address is being protected from spambots. You need JavaScript enabled to view it..)

4) If you have any concerns over the course material, have a complaint, or feel improvements can be made to the Online CPD courses, please feel free to contact This email address is being protected from spambots. You need JavaScript enabled to view it..

One-day courses

One-Day Courses: Terms and Conditions

1) To be considered booked and enrolled onto a one-day course, your enrolment must be accepted and payment processed at the time of booking/enrolment.

2) Due to the short duration of one-day courses, we are unable to offer any extensions for them.

3) If you wish to unenrol for any reason, the following policies apply at the discretion of Dental Nurse Network:

a) Over 60 days before the course start date, a full refund of all fees will be granted.

b) 31-60 days before the course start date, a refund will be granted amounting to half the course fees paid.

c) 30 days or less before the course start date, no refund of any fees will be granted.

4) If you have any concerns over the course material, have a complaint, or feel improvements can be made to the one-day courses, please feel free to contact This email address is being protected from spambots. You need JavaScript enabled to view it..

Complaints Handling Policy

Our complaints policy

We are committed to providing a high-quality service to all users of our services. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.

If you have a complaint, please contact us with the details by email, post or fax.

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Fax: 020 7197 8117
Post: Dental Nurse Network, 20-22 Wenlock Road, London, N1 7GU

What will happen next?

We will send you an email acknowledging receipt of your complaint within two working days of receiving it, enclosing a copy of this procedure.
We will then investigate your complaint.
We will attempt to resolve your complaint within 14 working days.

Download our policy here

Privacy Policy

1. Who We Are

Dental Nurse Network Ltd ("we", "us", "our") is a UK-based dental training company and professional community. We are registered in England and Wales (company number 08094434) with our registered office at Platf9rm Church Road, Hove Town Hall, Hove, England, BN3 2AF.

We are registered with the Information Commissioner's Office (ICO) under registration number Z367219.

For any questions about this privacy policy or how we handle your data, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it..

2. What Data We Collect

We may collect and process the following personal data: identity data (your name, date of birth, and professional qualifications), contact data (your email address, telephone number, and postal address), account data (your username, password, and account preferences), course data (enrolment records, assessment results, certificates, and CPD records), technical data (IP address, browser type, and device information collected through cookies when you visit our website), and communication data (records of correspondence between you and us, including emails and support queries).

3. How We Collect Your Data

We collect your data when you register on our website at dentalnursenetwork.com, enrol on one of our courses through our e-learning platform, subscribe to our newsletter or opt in to receive communications from us, complete a lead form or enquiry form requesting information about our courses, or contact us by email, phone, or through our website.

We do not purchase or rent email lists. All contacts are sourced through voluntary opt-in.

4. How We Use Your Data

We use your personal data for the following purposes and on the following lawful bases under the UK GDPR:

To deliver our courses and manage your student account (contractual necessity): this includes providing access to course materials, recording your progress, issuing certificates, and maintaining your CPD records.

To send you our newsletter and information about free CPD opportunities (consent): you can withdraw your consent at any time by clicking the unsubscribe link in any email or by contacting us.

To send you information about our courses and services (legitimate interest): we may contact you about courses and services that are relevant to your professional development. You can opt out at any time.

To respond to your enquiries and provide support (contractual necessity and legitimate interest).

To comply with our legal and regulatory obligations (legal obligation): including maintaining student records as required by examining bodies.

5. Who We Share Your Data With

We do not sell your personal data to third parties. We may share your data with the following parties where necessary:

The National Examining Board for Dental Nurses (NEBDN): if you are enrolled on an NEBDN-accredited course, we are required to share your information with NEBDN for examination and certification purposes.

Our service providers: we use third-party platforms to deliver our services, including our e-learning platform for course delivery, our customer relationship management system for managing student communications, and our email service provider for sending newsletters and course updates. These providers process your data on our behalf and are contractually required to keep your data secure and to use it only for the purposes we specify.

We will also disclose your data if required to do so by law or in response to a valid legal request.

6. How We Store and Protect Your Data

Your data is stored securely within our systems and those of our service providers. We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or destruction.

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. Specifically: student records (including course enrolments, assessment results, and certificates) are retained for a minimum of 7 years after your last enrolment, in line with professional and regulatory requirements; newsletter subscriber data is retained until you unsubscribe or request deletion; enquiry and lead form data is retained for up to 2 years from the date of your enquiry, unless you enrol on a course or subscribe to our communications; and website usage data collected through cookies is retained in accordance with our cookie policy (see section 9 below).

7. Your Rights

Under the UK GDPR, you have the following rights: the right of access (you can request a copy of the personal data we hold about you), the right to rectification (you can ask us to correct any inaccurate or incomplete data), the right to erasure (you can ask us to delete your data in certain circumstances), the right to restrict processing (you can ask us to limit how we use your data), the right to data portability (you can request your data in a commonly used, machine-readable format), the right to object (you can object to our processing of your data where we rely on legitimate interest as our lawful basis), and the right to withdraw consent (where we process your data based on consent, such as newsletter communications, you can withdraw that consent at any time).

To exercise any of these rights, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.. We will respond to your request within one month.

If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

8. Marketing Communications

We may send you marketing communications about our courses, free CPD opportunities, and services where you have opted in to receive them or where we have a legitimate interest in doing so.

You can opt out of marketing communications at any time by clicking the unsubscribe link in any email we send you, emailing us at This email address is being protected from spambots. You need JavaScript enabled to view it., or contacting us by phone.

Opting out of marketing communications will not affect any service-related emails we need to send you in connection with your course enrolment or account.

9. Cookies

Our website uses cookies to improve your experience and help us understand how visitors use our site.

Essential cookies: these are necessary for the website to function and cannot be switched off. They include cookies that enable you to log in to your account and access course materials.

Analytics cookies: these collect anonymous information about how visitors use our website, such as which pages are visited most often. We use this information to improve our website. These cookies do not identify you personally.

You can manage your cookie preferences through your browser settings. You can set your browser to block or alert you about cookies, but some parts of our website may not function properly if you do so. For more information about cookies, visit allaboutcookies.org.

10. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this privacy policy or wish to exercise your data rights, please contact us:

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Website: dentalnursenetwork.com

Postal address: Dental Nurse Network Ltd, 20-22 Wenlock Road, London, N1 7GU