The role of the dental receptionist is very important as it is often the receptionist who the patient meets first. Dental receptionists also play a large role in the smooth running of the dental practice. Being a dental receptionist is a very demanding job that comes with a lot of responsibility. Because of this, it is important that as the front of house you are:

The role of the Practice Manager is a very demanding one which basically involves working with the Principle Dentist and the rest of the whole clinical and non-clinical team to ensure the practice is running smoothly and all legal requirements are met.

The PM is the person responsible for the employees and is their first point of contact. The role of PM also involves working closely with the Dentists and Hygienists/Therapists to make sure their requirements are met with regards to providing the best treatment and care for patients. One of the main purposes of a PM is to relieve some of the responsibility from the Principle Dentist.

It’s probably fair to say that most Dental Nurses have heard some grumblings about the CQC from either the Dentists they work with or their Practice Manager. It may have even been you getting frustrated- a lot of dental nurses have been landed with the mammoth task of preparing their practice for registration.

According to an article published on Dentistry.co.uk, an influential parliamentary committee has “slammed” the CQC and claimed it is poorly